Notes on Payment & Delivery
"Pre-order" items. We are expecting to be able to dispatch any items marked "pre-order" week commencing Monday 26 July, subject to the timely arrival of stock, which is currently constrained by reduced shipping capacity. If an order comprises of a mixture of in-stock and pre-order items, we will not be able to part-ship the in-stock items sooner. Please bear with us during this busy time, we always aim to dispatch orders at the earliest opportunity.
Shipping delays - We have identified recent delays with Australia Post in both their standard and Express services, daily due to multi-state lockdowns (15 July 2021). Most Express Post services appear to be currently running on time or +1 day. Please be assured that orders placed before around 3.15pm (Eastern) on weekdays will be dispatched the same day. However we have no control over the speed of delivery thereafter. If you require your masks urgently, we recommend ordering over $30 to qualify for free Express post, or to pay the extra shipping cost at checkout for this service, if under $30. Thanks for your understanding.
All orders of $30 or more automatically qualify for Express Post delivery
We accept all credit and debit card payments through Paypal. You DO NOT need a PayPal account to use PayPal - just skip the sign-in page by clicking "Pay with Debit or Credit Card" at the bottom of the login screen and you will go straight to the card details page. Cash payments accepted in 3134, 3135 & 3136 postcodes only, currently.
If you live in the Croydon & Ringwood 3134-3136 area we will hand deliver your order at the first opportunity - within a few hours usually - choose Standard Shipping and we will take care of the rest